Chat at Process Associate (Fresher) Location: Kolkata Company: Capgemini Roles and Responsibilities: - Handle customer queries via chat support, providing timely and effective solutions. - Process customer requests, resolve issues, and escalate when necessary. - Maintain accurate records of all interactions with customers using CRM software. - Collaborate with team members to achieve process goals and objectives. - Stay updated on product knowledge and company policies to provide informed assistance. - Flexibility with night shifts is mandatory. Eligibility: - Only fresher candidates residing in Kolkata will be preferred. Benefits: - 5-day working schedule (Saturday & Sunday working but rotational weekdays off). - Opportunity to enhance English communication skills. How to Apply: Drop your resume at armin.billimuria@capgemini.com Note: Share...
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