Enterprise Analytics Manager
At Clariant, we are passionate about pushing the boundaries of innovation in the realm of specialty chemicals, and we warmly invite you to embark on this exciting journey alongside us. We hold ourselves to the highest standards, fostering an environment that not only encourages but expects exceptional performance in all aspects of our work. Our unwavering commitment to excellence is complemented by our dedication to providing you with the flexibility and experiences essential for your success. Within our organization, you'll discover a vibrant, diverse, and dynamic atmosphere, rooted in an open and respectful corporate culture. We firmly believe that each individual brings a unique and invaluable contribution to the rich tapestry that is Clariant because, at the heart of our scientific innovations, it is our people who work their magic. We cherish and value each one of you.
**Clariant Overview**
Clariant stands as a focused, sustainable, and pioneering specialty chemical company, with its global headquarters situated near Basel, Switzerland. In the past year, our company achieved remarkable success, boasting sales of CHF 4.4 billion through its ongoing operations, harnessing the remarkable talents of our 17,000 dedicated employees spanning across 50+ countries. At Clariant, our portfolio is meticulously crafted to drive future growth, with a laser focus on three core business sectors: Care Chemicals, Catalysis, and Natural Resources.
**Job Opportunity - Enterprise Analytics Assistant Manager**
- **Location**: Airoli (Navi Mumbai)
- **Employment Type**: Full-time
**Benefits and Perks:**
- Competitive compensation package
- Commitment to work-life balance
- An inclusive and collaborative work culture
- Leadership that is accessible and approachable
- Transparent and open channels of communication
- On-site cafeteria offering subsidized meals
- Access to an in-house gym facility
**Responsibilities:**
**Essential Function 1: Operations Management**
1. **Understand and Apply Processes**: Thoroughly grasp and apply the processes, policies, procedures, and internal control standards related to Enterprise Analytics.
2. **Timely Analytics Provisioning**: Monitor and ensure the timely and accurate provisioning of analytics. Spearhead the implementation of corrective measures when necessary.
3. **Client Query Handling**: Effectively manage client queries and escalations, guaranteeing prompt responses within agreed-upon turnaround times.
4. **Custom Report Development**: Design and develop reports tailored to meet customer requirements.
5. **Capacity Management**: Oversee and manage capacities while driving productivity improvements through continuous improvement initiatives.
6. **Professional Daily Activities**: Execute daily tasks with the utmost professionalism to enhance EA KPI results.
7. **ICOFR Checks**: Perform internal control over financial reporting (ICOFR) checks.
**Essential Function 2: People Management**
1. **Team Participation**: Actively participate in daily team briefings and weekly team meetings.
2. **Issue Recognition**: Identify and communicate potential bottlenecks or backlogs, raising issues as appropriate.
**Essential Function 3: End-to-End Process Improvements**
1. **Guideline Adherence**: Ensure strict adherence to internal and external guidelines and maintain a standardized process landscape.
2. **Quality Improvement**: Lead the implementation of quality and continuous improvement projects.
3. **Support Initiatives**: Provide support for process improvement initiatives and related projects.
**Essential Function 4: Relationship Management**
1. **Strengthening Client Relationships**: Establish and maintain robust, collaborative relationships with customers, ensuring their satisfaction.
2. **Interdepartmental Collaboration**: Interface with other Shared Services Center teams to ensure compliance with cross-team responsibilities.
**Qualifications:**
**Education:**
- Bachelor's degree in IT or relevant field (BE-IT, MBA, MCA).
- Adequate proficiency in SAP, SQL, PowerBI, and advanced MS Office applications is essential.
**Business Experience:**
- Essential: Over 5 years of experience in Analytics, with over 3 years in a similar role (Sales, Finance, Operations, Production, NWC related area), and over 3 years of experience with SAP.
- Desirable: Previous working experience within a shared services center is a plus.
**Application Details:**
If you are enthusiastic about pursuing this opportunity, we welcome your application. Please send your applications to shalaka.kini@clariant.com, including the following information:
- Your current salary (CTC)
- Expected salary (CTC)
- Notice period
- Your current location within Mumbai
**Warm Regards,**
Shalaka Kini**
**Clariant India Ltd.**
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