Job Title: Customer Success Manager
Company: Reputed Leading Company
Job Description:
We are seeking a dynamic and experienced Customer Success
Manager to join our team. The ideal candidate will have a strong background in
B2B SaaS and a passion for ensuring customer satisfaction and success.
Responsibilities:
·
Utilize your experience in B2B SaaS to drive
customer success.
·
Apply your knowledge in the cybersecurity domain
to enhance customer experiences.
·
Manage and support customers in the NAM and/or
EMEA regions.
·
Excel in core Customer Success responsibilities,
including Customer Health, Adoption, Renewal, Product Training, Upsell/CrossSell
Potential, and Retention.
·
Collaborate effectively with Sales, Technical
Support, Implementation Consultants, and Success Engineers.
·
Utilize Customer Success Tools like GainSight to
improve customer interactions.
·
Serve as a trusted customer advisor, identifying
security risks and challenges.
·
Demonstrate excellent presentation skills.
·
Host and lead various internal and client
meetings.
Experience:
5 to 8 years of
relevant experience in Customer Success or related fields.
Budget: ₹15 LPA
Notice Period: Immediate joiner, 15 days or below 1 month
Mode: Work From
Home (WFH)
Timings: 7:30 PM
to 4:30 AM IST
Application Process:
To apply for this position, please send your resume to: officialjobs365days@gmail.com
For more job updates , visit our website: http://jobs24x7.online
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